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WARRANTY

CGI WINDOWS & DOORS LIMITED 10 YEAR WARRANTY AND INTRUDER PROTECTION
(FOR PRODUCTS PURCHASED AFTER 05/1/09)
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Terms and Conditions
CGI Windows and Doors warrants to the original purchaser that its products shall be free from defects in material or workmanship for the periods specified below when required maintenance instructions are followed. This warranty applies to the products under normal use, subject to the conditions herein, and as determined by CGI in its sole discretion. This warranty does not cover damages attributable to improper installation, inadequate maintenance, improper product use, aftermarket product modifications, normal weathering, highly corrosive environments, damages caused by fire, accident, flood, acts of God, multiple hurricanes, water intrusion caused by wind–driven rain due to high wind events, vandalism, building settlement or structure failures, or other occurrences beyond CGI’s control. CGI makes no representation, warranty or guaranty, express or implied, as to the performance of its products in a tropical storm or hurricane. CGI products were tested in accordance with Miami–Dade and/or other tests. Certain conditions may exist during a tropical storm, hurricane or tornado that exceeds these requirements.

CGI’s liability under this warranty is limited to material cost replacement only. Warranty covers materials only. Labor costs are not included under this warranty. Decisions as to warranty repair, replacement or refund of product will be determined by CGI in its sole discretion. Replacement parts provided will be the closest equivalent product available. The warranty will not be extended by supplying replacement parts. ALL PRODUCTS MUST BE PROPERLY PROTECTED DURING INSTALLATION, INSTALLED BY TRAINED CGI INSTALLERS AND MAINTAINED AND CLEANED IN ACCORDANCE WITH CGI MAINTENANCE INSTRUCTIONS.

Registration of Warranty Coverage
This warranty applies to the original purchaser of CGI products in the home or structure where originally installed upon full payment to CGI and to their distributor. The warranty period begins when product is shipped from CGI. The owner must complete a CGI warranty registration form within 90 days of installation and mail it or email it salesinfo@ cgiwindows.com to CGI or the warranty is void.

Structural Integrity of Windows and Doors
The aluminum vent, panel and framing members shall be free from defects in material or workmanship and maintain their structural integrity and form for a period of ten (10) years from shipment.

Glass
Glass defects to be covered under this warranty are described below and must be visibly inspected from a distance of ten (10) feet. Breakage – CGI warrants against stress cracks in glass for a period of one (1) year from shipment (removal and installation excluded). Other imperfections such as scratches or reflected distortions from a tempering or heat strengthening process are to be expected and are not covered.

Laminated Glass – CGI warrants that for a period of five (5) years from shipment under normal conditions of use, that the products shall be free of defects resulting in material edge separation or obstruction of vision from delamination. Further, glass delamination is covered under warranty only if the area of delamination materially obstructs vision through the glass and exceeds one inch in length and is visible at least ˝ inch beyond the frame.

Insulated Glass – CGI warrants that the sealed glass component of insulated glass shall be free of defects resulting in material obstruction of vision or film formation caused by dust or moisture on the internal surface of a sealed unit for a period of ten (10) years from shipment.

Screens
CGI warrants that its screens will be free of material defects for a period of three (3) years from shipment. Punctures or tears of the screen are not covered. Screens are not intended to act as a human barrier.

Hardware
For products originally installed in a single family residence, CGI warrants that for a period of ten (10) years following shipment that the mechanical operation of hardware components will be free from material defect (installation excluded). For products originally installed in non–single family residential applications, CGI warrants that for a period of three (3) years following shipment that the mechanical operation of hardware components will be free from material defect (installation excluded).

Finish
Standard ESP paint finishes – CGI warrants that for a period of three (3) years following shipment that the paint finish will not blister or peel. For products installed within three (3) miles of bodies of salt water the warranty period is one (1) year.

AAMA 2605 finishes – CGI warrants that for a period of ten (10) years following shipment that the paint finish will not blister or peel.

Simulated wood finish – CGI warrants that for a period of five (5) years following delivery that the finish will not peel, chip, crack or blister.

Class 1 clear anodized – CGI will warrant the finish against cracking, crazing, flaking or blistering for three (3) years from date of shipment. Note that it is typical for anodized finishes to have color variation and dye and processing marks that occur during manufacturing. These are not considered defects or covered under the warranty.

All CGI finish warranties described herein do not cover scratches, weathering, fading or products that are not properly maintained as defined under CGI maintenance instructions. Warranties are voided if high pressure cleaning or unapproved abrasive or harmful solvents and/or cleaners are used or third party applied film, paint or coatings are applied. Warranty is void if CGI product maintenance instructions are not followed.

Owners Responsibility
Even though CGI products are of high quality, this limited warranty applies only when the CGI products have been properly installed, maintained, cleaned and used. Refer to and follow CGI’s product maintenance instructions, as non–adherence will void all items contained in this warranty. Caulking or other third party applied products and components are not covered. Units that have been pressure cleaned or subjected to high pressure spray of any kind void this warranty. Condensation on products which may occur as a result of humidity, temperature differentials, etc. does not indicate a defect in the products and is not included in the warranty.

Supplemental Warranty Language – Export
The standard CGI warranty will apply with the following exceptions:

All warranty coverage of ten (10) years is hereby reduced to five (5) years. CGI will provide replacement parts or refunds in its sole discretion, but will not be responsible for doing on–site inspections or warranty repairs. Coverage for stress cracks are excluded outside the Continental U.S. Residential intruder protection is not available outside the US.

Residential Intruder Protection
CGI warrants that for a period of ten (10) years following shipment, that CGI will reimburse the original single family residential homeowner for property loss arising out of a burglary due to an entry through a locked pane of glass which has been smashed or broken by a burglar up to a maximum of the owner’s insurance deductible (not to exceed $1,000). In order to file a claim, within 30 days of the burglary customer must provide CGI proof of purchase, a copy of the police report, a copy of the loss claim notice to the insurance company for the burglary and two pictures of the broken window or door which shows the logo of the glass manufacturer.

Where to Make a Claim
Any claim for defect under this warranty should be submitted, in writing, within 90 days of discovery of the defect, to the dealer where the products were purchased. If you cannot locate the dealer, claims should be submitted to CGI customer service by mail or email at salesinfo@ cgiwindows.com.

General Provisions
THERE ARE NO OTHER WARRANTIES EXCEPT AS STATED HEREIN. ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF WARRANTY COVERAGE OF THESE EXPRESS WRITTEN WARRANTIES. CGI IS NOT RESPONSIBLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGE, LOSS OR INJURY TO PERSONS OR PROPERTY. Certain states do not allow limitations on the duration of an implied warranty or whether a warranty can exclude or limit incidental or consequential damages, therefore these limitations may not apply to you.